I have purchased both new and certified pre-owned cars from Reeves across several makes- BMW, Audi and Porsche. Each time, the sales process has been excellent. They offer excellent cars at fair market prices, and are reasonable on trade values. Goals here are simple- create win-win situations, and offer excellent service. I recently traded my Audi on a Porsche Macan. My salesperson has always been Jon Swensson at BMW, and he is a terrific salesman. On my recent purchase, I was assisted by Robert Kearney at Porsche, as Mr. Swensson was unavailable. Both are true professionals, and I will continue to buy all of my cars from Reeves. I strongly suggest these folks if you're considering an Audi, BMW, Land Rover, Porsche, Maserati, Subaru or Volkswagen- or a quality pre-owned vehicle of any make. I've lost count, but I think this is my 8th purchase from Reeves. Maybe 9th. Double digits is down the road.
The customer experience with Reeves has always been outstanding. The staff, at every level, makes you feel welcomed and we can't say enough about our Ambassador Michael Zimmerman. Michael's product knowledge is outstanding! Always having an answer to our questions and guiding us through each step from ordering to delivery. Michael, THANK YOU for a professional and positive experience with a personal touch!!
They had the BMW X3 in stock that we wanted. The staff was friendly and we got a fair price for the X3. They took the time to show us all of the features of the X3.
3rd vehicle bought from Reeves- 2nd Subaru. Jerry Fitzpatrick was great, professional, no pressure and knowledgeable! Process was quick and no hidden agenda. Thanks to Hans as well and the rest of the Reeves group.
I went in the first time to look to trade my X5 for a new one. Erick Martinez was amazing! He suggested I wait a couple of more weeks for the 2019's to come out. A few days later I had to drop off my car for it's routine maintenance and was given another model BMW loaner. I quickly contacted Erick to see if he can assist me as I ended up liking the loaner. Long story short, Erick went above and beyond what any sales rep has ever done for me and I ended up with a completely different car than what I had or the loaner was, but I love it!! It's all because Erick was never pushy to sell me a car, he wanted to make sure he was going to sell me the car. That what I ended up buying is what I really wanted and he worked hard for me to get the best possible deal to make it my car. Thank you Erick for being such a great person!
This is my 3rd vehicle purchased or leased from Reeves. From the moment of my first inquiry about a pre owned Jaguar, to the closing process, I was reminded about why I do business with Reeves. Kayla, my sales representative, was amazing! Zero pressure, answered all my questions timely and thoroughly.
Outstanding experience from sale to finance to car prep. Excellent experience all around. The amount of cars available to look at and buy was impressive.
After a poor showing at another dealership, we took our business to Reeves Subaru and we are glad we did. Extremely professional and Kayla , L.D did a great job and will be back in the future. Thank you Follow up We left some sunglasses in our trade in and I called down and spoke with the manager , they located and sent it to us overnight. I am truly impressed and will be sending all my business to them. You can’t get this exemplary service anywhere else thank you
I change my review from poor to absolutely fantastic. Reeves motor cars in Tampa has the best service and customer service I’ve ever experienced. Thank you Alda